Managed VoIP

Hosted VOIP

Hosted VoIP is a Hosted IP-PBX that gives your customers a full range of communication services including voice, video, conferencing, call center, IVR and much more. It can do all of this across enterprise and public networks while providing a centralized interface for administration, provisioning and maintenance that doesn’t take a mastermind to operate.

For resellers or enterprises, our Hosted VoIP offers the most flexible and cost-effective IP communications solution available. And because it’s a software, not a hardware, based system it can be upgraded or updated easily with no capital expenditure.

Key features include:

  • A highly scalable VoIP engine that serves an unlimited number of clients
  • A software-only platform that means future upgrades and evolution are a standard part of the service
  • Open standards and modular architecture enable the easy addition of new codecs and features as well as enhanced interoperability
  • Real-time user and call control
  • Built-in high-end functions such as Multi-domain handling, IVR, Call Center and Video calling
  • Integrates easily with third party databases and applications as well as business processes
  • Lowers your overall communication costs

The complete Hosted VoIP solution includes the Hosted VoIP server,the web interface and end-user devices.

Future-proof your investment

Because our Hosted VoIP is a software-only platform you can instantly create new services and features in response to changing customer needs or market dynamics. We’ve built it on open standards and open interfaces to offer scalability in three separate dimensions with complete vendor independence:

  1. service and features offered
  2. number of users supported
  3. protocols and communication paradigms supported

our Hosted VoIP has been developed with simplicity in mind, so anybody with basic IT skills can administer it or turn on new features easily. Creating a new service or adding advanced features can be done in two minutes.

And we mean to deliver 100% availability so we used a building- block architecture together with the same hardware platform that powers airline flight-control systems.

All of this means that by choosing Hosted VoIP you protect your company’s position in the market while saving costs and ensuring long-term viability of your services.

 

Frequently Asked Questions

How easy will it be for me to implement a Hosted VoIP service?

Design, implementation and launch of a VoIP-based telephony service from scratch is a complex process. And your return on investment (ROI) will be difficult to predict accurately. That’s why we created Hosted VoIP – to make it easy to implement. And to make the business case even easier we’ve created a partnership-based model.

As far as implementation goes, we will work in partnership with you to bring a working service to your target market. As well as the installation of the Hosted VoIP platform, we will work with you on the integration of Hosted VoIP into your current engineering and operational infrastructure with our partners.

Is Hosted VoIP really as feature-rich as you say it is?

By combining our experience and by examining the broader PBX and IP-PBX markets we have included what we believe is a comprehensive feature set. However, and more importantly, Hosted VoIP has been built on an architecture that allows the addition of functionality as and when elements need to be added.

Synergi believes that at some point in the future VoIP telephony will be the norm. When this happens it will be essential that different IP-PBX systems are able to talk to and work with each other. This is a key part of the way Hosted VoIP has been created. Whatever direction VoIP takes and whatever our clients need the system to do, Hosted VoIP will be able to achieve it.

Why should I be launching VoIP-based services to my customers now?

Given the scale of the voice markets and the competition for every customer, it’s no wonder that client retention is as important as client acquisition. Your customers are now free to exploit modern technology in many ways to achieve better value. However, evidence suggests that data services clients are much more likely to remain loyal.

VoIP offers an opportunity to combine the loyalty of data clients with the income-generating capabilities of voice clients. Now any group with a customer base, be they data or voice, can sell a VoIP-based telephony service.

Someone will be selling VoIP to your customers now. If that someone is not you, then there’s real danger that your customers and potential customers will be lost. And what’s even worse, the competitor product will likely generate greater customer loyalty.